Lansdowne does not, and can not prevent any provider (i.e. Bell, Rogers) from serving our area. They have chosen not to provide their services in these communities because of the cost to operate in a rural area where customer density is low. 

For specific long-distance fees, it’s best to check Lansdowne’s pricing page or contact their customer service, as rates can vary based on the plan and destination.

With over 100 years of experience as a local telecommunications provider, you can trust that Lansdowne offers the best home phone services. Lansdowne Home Phone offers reliable service with crystal-clear call quality, competitive pricing, and the convenience of features such as voicemail, caller ID, and call forwarding. It’s a cost-effective solution for both local and long-distance calls.

Yes, if a modem is required then we will supply the modem and it’s included in the monthly price! 

Unlimited Internet means that your internet service does not have data caps or restrictions on how much you can use each month. Unlike plans with data limits that may slow down your speed or charge extra fees after exceeding a certain amount, an unlimited plan allows you to stream, browse, game, and download as much as you want without worrying about overage costs.

The best internet speed for you depends on how you use the internet. Here are three common speeds and what they’re best suited for:
60 Mbps: Ideal for small households or individuals who use the internet for basic browsing, email, and streaming in standard definition (SD).
150-300 Mbps: Great for families or multiple users who stream in HD or 4K, engage in video calls, and play online games simultaneously.
300-1 Gbps): Best for large households or people who need high-speed internet for activities like 4K/8K streaming, gaming, large file downloads, and working from home with heavy video conferencing or remote collaboration.

Your choice should reflect your household size and the types of activities you do online. Still wondering what speed to choose? Internet Speed Calculator to find the perfect fit!

Fibre Internet is a high-speed broadband connection that uses fibre-optic cables to transmit data as pulses of light. Unlike traditional internet options like DSL or Cable, which rely on copper wires, fibre-optic technology allows for significantly faster speeds, greater bandwidth, and more reliable performance.

Speed: Fibre internet can deliver symmetrical upload and download speeds, often reaching up to 1 Gbps or highher, whereas DSL and Cable typically offer slower upload speeds.

Reliability: Fibre is less susceptible to interference, congestion, or weather-related disruptions compared to Cable and DSL. Nexicom Lansdowne is more reliable then other competitors.  

Latency: Lower latency with fibre means smoother online gaming, video conferencing, and streaming.

Scalability: Fibre networks can support increasing internet demands, making them a future-proof solution for homes and businesses.

Choosing Fibre Internet with Lansdowne ensures access to cutting-edge technology, faster download and upload speeds, and a reliable connection for all your online needs.

The key differences between these two WiFi frequencies are range and speed. The 2.4 GHz band offers a longer range but slower speeds, making it ideal for larger areas or better coverage through walls. In contrast, the 5 GHz band provides faster speeds but has a shorter range, making it best for high-speed connections in closer proximity to the router.

To make adjustments to your TV programming, call our Customer Service line between 9am – 5pm, Monday – Friday at (613) 659-2222. All Packages, Theme Packs have a 30 day commitment.

There is no time limit on your recordings however once your DVR nears its maximum percentage of available space, it will prompt you to delete old recordings.

The first STB receiver is free, additional STB receiver are $7.75/month

PVR: Record your favourite shows. Pause and Rewind live TV for $10.00/month. 

Sometimes power outages or other interruptions in service will cause set top boxes (STB) to stop communicating with Lansdowne, meaning they may not be able to display current Guide information or display picture and sound correctly.  

In these cases, one of the self serve solutions is to simply reboot the set top box. This in intended to “force” the box to reboot and absorb any programming updates.   

Click here and complete the steps: https://www.1000island.net/docs/how-to-reboot-a-set-top-box/  

This is the device required for each TV that enables you to access the channels on your TV.

Choosing TV services with Lansdowne can offer several advantages, particularly for those who appreciate a wide range of channels, including live sports, news, and premium content that may not be available through streaming platforms. 

Our TV services provide reliable live programming, such as sports and breaking news, which can be crucial for some viewers. Unlike streaming, traditional TV doesn’t rely on a strong internet connection, making it a great choice for areas with slower or spotty internet services. 

Additionally, we offer bundled packages that include TV, internet, and phone services, providing cost savings. The traditional interfaces and user-friendly remotes make TV an appealing option for those who prefer straightforward viewing without the complexities of streaming. Plus, traditional TV services offer reliable picture and sound quality without the buffering issues that can affect streaming, ensuring a consistent viewing experience.

Get the most out of your home services by bundling Internet and Home Phone to match your lifestyle and budget. Whether you’re streaming, gaming, working from home, or staying connected with loved ones, we have a bundle that’s right for you.

Our service bundles vary depending on your location, ensuring you get the best available options for your area. With flexible plans, exclusive savings, and the reliability of our local network, you can enjoy seamless connectivity with one simple bill.

Contact us today to explore the best bundle options available in your neighbourhood!

The easiest way to pay your bill is by setting up Pre-Authorized Payment (PAP), which automatically withdraws your payment each month. To enroll, log into SmartHub and access your Lansdowne account here .

The fastest internet speed available varies by location, as our services adapt to the infrastructure in each area. Contact us to check your address and find out the top speeds available to you. 

Choosing Lansdowne Tel for your telecom needs means supporting a locally operated, proudly Canadian company that truly cares about its customers and community. With over 100 years of experience, Lansdowne Tel is committed to delivering reliable, high-speed internet, crystal-clear home phone, and feature-rich TV services tailored to your needs.

Unlike larger providers, Lansdowne Tel offers personalized customer service, ensuring that you speak with someone from your community who understands your needs when you call for support. Our investment in expanding fibre-optic infrastructure means faster, more dependable connections for homes and businesses, keeping you connected to what matters most.