---
title: Voicemail Instructions
description: "## Setting up for the first time:     1. Dial 613-659-5000 or \\*98 2. Enter the temporary PIN 5151 3. Enter a new PIN 4. Record your name 5. Record a greeting or use the system greeting 6. To…"
url: "https://www.1000island.net/docs/updating-voice-mail-pin/"
updated: "2026-04-24"
category: Phone
---

# Voicemail Instructions

## Setting up for the first time:

 

 

1. Dial 613-659-5000 or \*98
2. Enter the temporary PIN 5151
3. Enter a new PIN
4. Record your name
5. Record a greeting or use the system greeting
6. To exit press \*

 

 

## From the phone subscribed to the service:

 

 

1. Dial 613-659-5000 or \*98
2. If prompted, enter your PIN then #

 

 

## From a different phone:

 

 

1. Dial 613-659-5000
2. Enter your 10 digit home phone number 613-659-_ _ _ _#
3. Enter your PIN and then #

 

 

## Introductory Options

 

 

1. To listen to new messages press 1
2. To send a message press 2
3. To work with greetings press 3
4. To change your settings press 4
5. To get deleted messages press 6
6. To get more help press O

 

 

## Work with greetings

 

 

1. To work with greetings press 3
2. To set up a personal greeting press 1
3. To use a system message or to change your name press 3
4. To set up a separate message for when the phone is busy press 5

 

 

## Change your PIN

 

 

1. Access your voice mailbox
2. Press 4 to change settings
3. Press 3 for security
4. Press 1to change the PIN